Running a restaurant means time is precious.

Many business owners waste hours going to local markets or lose money dealing with costly middlemen who often overcharge or deliver produces.

Onela Market solves both problems — we save you time and money by delivering fresh, high-quality farm products directly to your door with zero hidden fees.

Because we make sourcing fresh produce easy, reliable, and transparent.

Here’s why our partners choose us:

• Time-saving: No more market trips or supplier headaches. Everything in one place here!
• Guaranteed freshness: Products are picked within 12 hours before delivery and stored at the right temp. for each differents products.
• Full transparency: What you see is what you pay — no hidden costs.
• Flexible delivery slots: Choose the exact delivery time that fits your kitchen schedule.
• Fast support: Our customer service is always available and ready to solve any issue immediately.

Our products come straight from local Chiang Mai farms, not from wholesalers or warehouses.

That means:

• Shorter supply chain = fresher products.
• Each product goes through a Product Quality Control (PQC) process to ensure restaurant-level quality.
• We handpick only the best and juiciest produce — the kind we’d want to receive ourselves.

About the manufactured product, we have strong partnership with supplier to ensure the best prices for our customers and also never run out of stocks.

Unlike traditional suppliers, we built our service around what restaurants truly need — flexibility, reliability, and quality.

• Guaranteed freshness: If anything arrives below our standards, we replace it within 4 hours.
• Reliable delivery: Choose your preferred time slot — we’ll deliver exactly when it suits your kitchen schedule.
• Fair pricing: Delivery fees decrease as your order total increases, helping you save more on larger purchases.
  • After 1,000฿ of order delivery fee is FREE
• Responsive customer support: Our team is always available — no waiting hours to get a response.
• Fast turnaround: Need products urgently? We deliver the same day, as long as a delivery slot is available.

Onela Market was launched in Chiang Mai because that’s where our founders live — and where our story began. We know the region, its farmers, and its restaurants inside out.

Building Onela Market here allowed us to connect directly with local producers we personally trust and to truly understand the daily challenges chefs face when sourcing fresh ingredients.

By staying local, we can guarantee higher product quality, faster delivery, and a more personal service — built on real relationships with the Chiang Mai food community.

Onela Market is designed primarily for restaurants, but we also serve cafés, hotels, catering services, and other food businesses in Chiang Mai and nearby areas.

If your business needs a reliable source of fresh, high-quality ingredients, you can order directly through our platform — no special contract required.

Most of our products come directly from local farms in Chiang Mai.

We build long-term partnerships with trusted farmers to guarantee consistency, freshness, and fair prices.

By sourcing locally, we not only reduce transport time — ensuring your ingredients arrive fresher and faster — but also support directly Chiang Mai’s local farmers.

For the manufactured products we have partnership with direct suppliers but we always improve to get the best prices each weeks.

We follow a strict Product Quality Control (PQC) process to make sure every item meets restaurant-grade standards:

• Careful supplier selection: All partner farms are vetted to ensure consistent quality and safe growing practices.
• Product inspection: We personally check produce before it enters our system to guarantee freshness and appearance.
• Timing: All items are collected within 12 hours before delivery to preserve their natural taste and texture.
• Replacement guarantee: If any product doesn’t meet expectations, we replace it within 4 hours — no questions asked.
  • We come to your place, take back the destroyed products and replace it by new ones.

Our Product Quality Control (PQC) is the process we use to guarantee that every item delivered meets restaurant-grade quality standards.

It includes three key steps:

1. Supplier screening: Every farmer and supplier we work with is carefully vetted to ensure safe and consistent production practices.
2. Product inspection: We check freshness, appearance, and quality before products enter our system.
3. Pre-delivery verification: Each order is reviewed again before dispatch to make sure only the best produce reaches your kitchen.

This process allows us to deliver food that’s as fresh, safe, and reliable as if you handpicked it yourself at the farm.

We currently deliver to Chiang Mai city and surrounding areas.

Our goal is to serve all restaurants, cafés, and hotels within a practical distance to guarantee freshness and on-time delivery.

If you’re unsure whether we deliver to your area, just contact our team — we’ll confirm instantly.

Our driver will contact you just before your delivery to confirm where  or to who drop your order.

If you are not at your business at the time of delivery, the driver can come back and deliver your parcel at a later time or you can decide to let him drop the box at your house.

(we will not be responsible for any damages if so.)

Our delivery fee is fixed at 125฿ for all orders under 1,000฿. 

But for all orders over 1,000฿, shipping is free.

Yes, absolutely.

Every order placed through Onela Market comes with an official invoice first and then a receipt automatically generated after payment.

You’ll receive it directly by email or you can download it from your account dashboard.

Invoices and Receipts include full product details, quantities, prices, and all the legal informations needed for your restaurant’s accounting/declarations.